MOST FREQUENTLY ASKED
What makes Buns of Joy so special
You’ve never tried buns like these before!
Handmade in small batches to our unique recipe that took two years to develop, we use organic butter for an authentic and wonderful flavour that only butter can bring to baking. These are the definition of pillowy and light, with an irresistible squishy texture that makes them impossible to put down.
Tracking Information
Once your order has been posted, you'll receive a tracking confirmation email with tracking information. Simply click on the tracking link provided to see the status of your buns in real time.
How should I store my cinnamon buns once they arrive?
Upon arrival, we recommend keeping your cinnamon buns in an airtight container to maintain their freshness. Simply pop them in an airtight container to keep them moist and delicious.
How long do the cinnamon buns stay fresh after they arrive?
Our cinnamon buns are best enjoyed within 2-3 days of arrival for optimal freshness. However, if stored properly in an airtight container in a cool place, they can last up to a week without compromising taste or quality. They might just need a little warm-up in the microwave for 15-20 seconds or pop in the oven for a few minutes to make them squishy again.
How can I contact customer support if I have more questions?
We're here to help! If you have any further questions or need assistance with your order, please don't hesitate to contact our friendly customer support team. You can reach us via email (hello@bunsofjoy.co.uk) or the enquiry form on the website.
Do you offer subscription services for regular deliveries of cinnamon buns?
Not yet, but we are hoping to. Please email us if you are interested in being notified about when this is launched.
Are your cinnamon buns vegetarian?
Yes, our cinnamon buns are suitable for vegetarians. The full list of ingredients is here:
For allergy advice see ingredients in BOLD:
WHEAT Flour (with Calcium, Niacin, Iron, Thiamin), Icing Sugar (Anti-Caking Agent: E341(iii)), Water, Sugar, Butter (MILK), Full Fat Cream Cheese (Modified Starch, Preservative E202, Contains MILK, salt), Yeast, EGG, Shortening (Vegetable Oil (Sustainable Palm Oil & Palm Stearin, Rapeseed oil)), High Ratio Shortening (Vegetable Oil (Sustainable Palm Oil & Palm Fractions, Rapeseed Oil), Emulsifier (E471)), Evaporated MILK(Whole MILK, Stabiliser (Sodium Phosphates), Vitamin D, Minimum 9% MILK Fat, 22% MILK Solids Not Fat), Semi Skimmed MILK, Skimmed MILK Powder, Vanilla Paste (Vanilla Beans, Vanilla Extract, Agave), Organic Cinnamon (100% Organic Raw Cinnamon Powder), Salt, Bread Improver (Sustainable Palm Stearin, Emulsifier: E472e. Rapeseed Oil, Flour Treatment Agent (E300), Enzyme (WHEAT)
ALLERGENS: MILK, WHEAT, EGG
Are your cinnamon buns halal?
Yes our buns are halal, they contain no alcohol or gelatine. We specifically picked a vanilla extract with no alcohol to ensure the buns can be enjoyed by as many people as possible.
Do you offer local pick-up from the bakery?
Yes, you can collect your buns from our bakery in Reading (RG7 1AA). Enter code “LOCALPICKUP” at checkout to remove the delivery charge and we will email you to arrange your collection on your chosen date.
ABOUT OUR PRODUCT
What makes Buns of Joy so special
You’ve never tried buns like these before!
Handmade in small batches to our unique recipe that took two years to develop, we use organic butter for an authentic and wonderful flavour that only butter can bring to baking. These are the definition of pillowy and light, with an irresistible squishy texture that makes them impossible to put down.
Are your cinnamon buns suitable for special occasions like birthdays or holidays?
Absolutely! Our cinnamon buns make the perfect treat for any celebration. We offer multiple free personalised card options where you can add a personal note which will we add to the delivery.
How should I store my cinnamon buns once they arrive?
Upon arrival, we recommend keeping your cinnamon buns in an airtight container to maintain their freshness. Simply pop them in an airtight container to keep them moist and delicious.
Are your cinnamon buns suitable for people with dietary restrictions?
Our cinnamon buns contain gluten, dairy & egg. They are suitable for vegetarians. Please check our product listings or contact us directly for more information on specific ingredients and allergens.
How should I store my cinnamon buns once they arrive?
Upon arrival, we recommend keeping your cinnamon buns in an airtight container to maintain their freshness. Simply pop them in an airtight container to keep them moist and delicious.
Can I freeze the cinnamon buns if I want to save them for later?
Absolutely! Our cinnamon buns freeze wonderfully. Just make sure to wrap them securely in a freezer bag or foil before placing them in the freezer. When you're ready to enjoy them, simply thaw them overnight and warm them up in the microwave for 15-20 seconds in the microwave or the oven for a few minutes.
Do you have any tips for reheating the cinnamon buns?
To reheat your cinnamon buns, simply microwave them for 15-20 seconds (800W) or preheat your oven to 175°C (350°F) and place them on a baking sheet. Warm them in the oven for 5-10 minutes, or until they're heated through.
What are your cinnamon bun ingredients?
For allergy advice see ingredients in BOLD:
WHEAT Flour (with Calcium, Niacin, Iron, Thiamin), Icing Sugar (Anti-Caking Agent: E341(iii)), Water, Sugar, Butter (MILK), Full Fat Cream Cheese (Modified Starch, Preservative E202, Contains MILK, salt), Yeast, EGG, Shortening (Vegetable Oil (Sustainable Palm Oil & Palm Stearin, Rapeseed oil)), High Ratio Shortening (Vegetable Oil (Sustainable Palm Oil & Palm Fractions, Rapeseed Oil), Emulsifier (E471)), Evaporated MILK(Whole MILK, Stabiliser (Sodium Phosphates), Vitamin D, Minimum 9% MILK Fat, 22% MILK Solids Not Fat), Semi Skimmed MILK, Skimmed MILK Powder, Vanilla Paste (Vanilla Beans, Vanilla Extract, Agave), Organic Cinnamon (100% Organic Raw Cinnamon Powder), Salt, Bread Improver (Sustainable Palm Stearin, Emulsifier: E472e. Rapeseed Oil, Flour Treatment Agent (E300), Enzyme (WHEAT)
ALLERGENS: MILK, WHEAT, EGG
What is the nutritional information?
Typical Values per 100g:
Energy (kj) 2112.62
Energy (kcal) 504.93
Fat (g) 31.35
Saturates (g) 14.47
Carbohydrates (g) 52.61
Total Sugars (g) 52.17
Protein (g) 2.80
PERSONALISATION
Can I include a personalised message with my order?
Of course! We love adding personal touches to our orders. Simply pick one of our
personalised greetings cards at checkout and add your message, and we'll make
sure to include it with your delivery
Is the personalised greetings card at an additional cost?
All our greetings cards with personalised messages are included with your order, there is no additional charge for this.
ORDERS
How do I place an order?
On our website product listing page, add the buns to your basket, choose your greetings card, and add your personalised message. Then choose your delivery date and enter the address information. You can then checkout using your chosen payment provider.
How can I contact customer support if I have more questions?
We're here to help! If you have any further questions or need assistance with your order, please don't hesitate to contact our friendly customer support team. You can reach us via email (hello@bunsofjoy.co.uk) or the enquiry form on the website.
Do you offer subscription services for regular deliveries of cinnamon buns?
Not yet, but we are hoping to. Please email us if you are interested in being notified about when this is launched.
Are your packaging materials eco-friendly?
We're committed to sustainability and reducing our environmental footprint. That's why we use eco-friendly packaging materials whenever possible, including recyclable boxes, greaseproof paper, cards, and postage materials.
How are the cinnamon buns packaged for posting?
To ensure that your cinnamon buns arrive fresh and intact, we carefully package them in greaseproof paper. Topped with paper honeycomb packaging to keep them from moving around, then posted in a sturdy corrugated box and placed in a postal bag.
NATIONWIDE DELIVERY
What is your ordering cut-off time?
Our ordering cut-off varies on the day of the week. We deliver from Tuesday to Saturday. You can see the cut-off, bake and delivery timings by date of ordering below.
Order Monday by 4pm
Our ordering cut-off varies on the day of the week. We deliver from Tuesday to Saturday.
ORDER BY Monday by 4pm
BAKE AND PACK Tuesday
DELIVERED ON Wednesday
Order Tuesday by 4pm
Our ordering cut-off varies on the day of the week. We deliver from Tuesday to Saturday.
ORDER BY Tuesday by 4pm
BAKE AND PACK Wednesday
DELIVERED ON Thursday
Order Wednesday by 4pm
Our ordering cut-off varies on the day of the week. We deliver from Tuesday to Saturday.
ORDER BY Wednesday by 4pm
BAKE AND PACK Thursday
DELIVERED ON Friday
Order Thursday by 4pm
Our ordering cut-off varies on the day of the week. We deliver from Tuesday to Saturday.
ORDER BY Thursday by 4pm
BAKE AND PACK Friday
DELIVERED ON Saturday
Order Friday or the weekend
Our ordering cut-off varies on the day of the week. We deliver from Tuesday to Saturday.
ORDER Anytime Friday or Saturday or Sunday By 4pm
BAKE AND PACK Monday
DELIVERED ON Tuesday
Can I request specific delivery dates for my order?
Yes. We are using DPD and Royal Mail to deliver and sometimes these services can’t be perfect but we use a Tracked 24 service to ensure you can see when your delivery is due.
Deliveries are made Tuesday – Saturday. Excluding bank holidays or public holidays.
Can I track my order once it's been posted?
Absolutely! Once your order has been posted, you'll receive a tracking confirmation email with tracking information. Simply click on the tracking link provided to see the delivery status of your buns.
Do you ship internationally?
At the moment, we only ship within the UK. However, we're constantly exploring new opportunities to expand our shipping destinations, so stay tuned for updates!
My Item arrived damaged, what can I do now?
Your satisfaction is extremely important to us – If your order arrives damaged or you're not completely satisfied with your purchase, please contact us on hello@bunsofjoy.co.uk immediately. We'll do everything we can to make it right.
How are the cinnamon buns packaged for posting?
To ensure that your cinnamon buns arrive fresh and intact, we carefully package them in greaseproof paper. Topped with paper honeycomb packaging to keep them from moving around, then posted in a sturdy corrugated box and placed in a postal bag.
What if my cinnamon buns arrive damaged or I'm not satisfied with my order?
Your satisfaction is extremely important to us – our buns are covered with icing and this does mean that sometimes it may stick to the paper. If your order arrives damaged or you're not completely satisfied with your purchase, please contact us immediately. We'll do everything we can to make it right.
How can I contact customer support if I have more questions?
We're here to help! If you have any further questions or need assistance with your order, please don't hesitate to contact our friendly customer support team. You can reach us via email hello@bunsofjoy.co.uk or the enquiry form on the website.
Do you offer local pick-up from the bakery?
Yes, you can collect your buns from our bakery in Reading (RG7 1AA). Enter code “LOCALPICKUP” at checkout to remove the delivery charge and we will email you to arrange your collection on your chosen date.
CORPORATE ORDERS
Are you able to supply a large order or for wholesale?
Yes. Whether you're planning a corporate event or wedding, or simply want to share the love with friends and family, we'd be thrilled to help. Please contact us hello@bunsofjoy.co.uk to discuss pricing and customisation options.
MEET LEAH
Buns of Joy is an artisan small batch bakery created to support and uplift women, creating joy through simple gestures in the everyday.
Founded by Leah Waring, a baker extraordinaire with a true passion for her profession and a heart for helping women. She grew up as the 4th generation in a family bakery business where every generation dedicated their lives to the bakery.